Frequently Asked Questions

Your donations and details

Is my donation tax deductible?

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Dementia Australia is a registered Deductible Gift Recipient (DGR) which means that donations of $2 or more are tax deductible in Australia. 

Just remember to keep your receipt for taxation purposes.   

ABN 79 625 582 771 

I have lost my receipt. Can I get a replacement?

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Email us at with your name, phone number, address, donation date and amount and we will send you a replacement or be in touch.

You can also contact us on 1300 636 679.

How do I update my contact details and communication preferences?

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Call us on 1300 636 679 or email so that we can update your details.

How do I make changes to my monthly donations?

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Call us on 1300 636 679 or email so that we can update your monthly donations.

What is Dementia Australia's privacy policy?

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We are committed to protecting your privacy. For matters relating to the collection and use of your personal information we abide by the requirements of the Privacy Act 1988 (Cth) ("Act").  

You can read our policy here. 

You can also contact our Privacy Team via email, to discuss a specific privacy enquiry. 

Your support

What am I funding when I donate to Dementia Australia?

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Your donation helps us fund vital support services, programs and important research.

We simply could not achieve what we do, without the support of our valued donors. 

To find out more about our work, visit

How can I find out more about the research Dementia Australia supports?

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We believe that science holds the key to ending dementia, which is why we support and help fund Australia’s talented new and early career dementia researchers.

Our annual Dementia Grants Program provides funding to support research that focuses on better understanding the causes of dementia, strategies to reduce risk, improving treatment, and eventually finding a cure.

You can find out more about our research here.

Ways to donate

How can I donate?

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Donate via credit card  
If you would like to donate by credit card you can call us on 1300 636 679 or donate securely online by clicking the button below.  

Donate now  

Make a direct deposit  

You can donate directly into Dementia Australia’s bank account using the following details;  

Bank: CBA  
Account Name: Dementia Australia  
BSB: 062 900  
Account Number: 1105 0730  
Reference: Your full name  

If you would like a receipt, please email with your donation amount, deposit date, full name, and address.    

For all other enquiries call us on 1300 636 679.

Can I donate via BPAY or Paypal?

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Unfortunately, we do not currently offer BPAY or Paypal as donation methods. We do offer alternative ways to support us, which you can see in the FAQ above. 

I’d like to leave Dementia Australia a gift in my Will. What wording do you recommend?

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We greatly appreciate your support and the far-reaching impact your gift will have for people impacted by dementia.  

The wording we recommend to use is:  

“I bequeath to Dementia Australia, ABN 79 625 582 771, of 120 Coxs Rd, North Ryde NSW 2113, for its general purposes (insert the sum of $XX/or portion of or residue of estate or description of property). I declare that the receipt of the treasurer or other proper officer shall be sufficient discharge for my executors and/or trustee.” 

If you have any additional questions, our Bequest Specialist, Iuliana Tristram, can be contacted by phone on 02 8875 4668 or via email on

Can I make monthly donations? 

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Yes. Many of our donors opt to give an ongoing, monthly gift which helps us plan and deliver sustainable long-term support, develop new programs, and fund essential dementia research. To become a monthly giver or find out more, please click here or call us on 1300 636 679.

How do I donate in memory of a loved one?

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To honour the life of a loved one with a donation to Dementia Australia you can call us on 1300 636 679 or donate securely online by clicking below. 

Donate now

How can we arrange in memory donations from others in lieu of flowers?

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Thank you for your considered generosity at this difficult time.  

If time allows, we can post you donation envelopes to distribute at a service. To request in memory envelopes please phone 1300 636 679 or click the button below.

Request envelopes

You can set up an online in memorial page to share with
friends and family, collect donations and share tributes of your loved one. To set up a page please click the button below. 

Create in memorial page

Alternatively, you can share our phone number 1300 636 679 or website with friends and family and they can contact us directly to make their donation.

We collected cash donations at a funeral, how do we send these to you?

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Thank you for arranging donations in memory of your loved one. If you have collected cash gifts, please call us on 1300 636 679 for information on sending these to us.

Can I celebrate a special occasion and request donations instead of gifts?

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Yes, you can either set up a celebration page where your well-wishers can make a donation, or you can collect donations at your event with donation envelopes.

Find out more

Other ways to get involved

How else can I support Dementia Australia?

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Whether you’re looking to donate money, volunteer your time, raise vital funds or partner with us, your support for Dementia Australia will have a significant impact on quality of life for people impacted by dementia, and for their families and carers.

To find out more about the ways you can get involved with Dementia Australia please
click here.